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ISO 17100 Certification
ISO 17100:2015 provides requirements for the core processes, resources, and other aspects necessary for the delivery of a quality translation service that meets applicable specifications.
Application of ISO 17100:2015 also provides the means by which a translation service provider (TSP) can demonstrate conformity of specified translation services to ISO 17100:2015 and the capability of its processes and resources to deliver a translation service that will meet the client's and other applicable specifications.
Application of ISO 17100:2015 also provides the means by which a translation service provider (TSP) can demonstrate conformity of specified translation services to ISO 17100:2015 and the capability of its processes and resources to deliver a translation service that will meet the client's and other applicable specifications.
ISO 17100 Certification in Delhi
Product Price: Rs 35,000 / CertificateGet Best Price
Minimum Order Quantity: 1 Certificate
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Product Details:
| Certifications Provided | ISO 17100 |
| Target Location | Pan India |
| Document verification Mode | Online |
| Services offered | Audit |
| Type of Certification | New Certification |
| Type of Industry | Translation Services |
| Mode of Report | Soft Copy |
| Response Time | 1 day |
ISO 17100 is an international standard, published in 2015 to provide the requirements that a TSP (Translation Services Provider) shall meet, in order to provide a translation service that meets client’s and other applicable specifications.Improving your translation services to the level required by ISO 17100, strengthens your business performance, helping with the delivery of a quality translation service. In addition, it establishes and defines the quality of your translators, providing reassurance to your customers.BENEFITS OF ISO 17100 CERTIFICATIONIncreased profit potential and market shareGives you a competitor advantageProof to your customers that you provide a consistent and reliable serviceImproved communication between customers and suppliersIncreased morale and motivation of your staffEstablishes and defines the quality of your translatorsReassures customers that your translators are qualifiedEnables you to tender for more contractsProvides customers with a level of securityEvidence you are a forward-thinking translator businessISO 17100 is recognised around the world for setting the standard for quality translation services.The standard specifies the requirements of all aspects of the translation process that directly affect the quality and delivery of your services such as your processes, translator qualifications and technical resources.It aims to specify the steps you need to take to deliver a consistently high-quality translation service that meets the client’s and other applicable specifications, just like the ISO 9001 Quality Management Standard.Integrating terminology used in the translation field, ISO 17100 will simplify the interaction between clients and translator in terms of their contractual needs. It provides reassurance to your customers that you provide a quality service that is managed, coordinated, scrutinised, and reviewed by appropriately qualified members of the team. This therefore eliminates the margin for error and/or customer complaints.Example aspects include:Increase Customer Loyalty as it gives stakeholders confidence in your business and translators abilities.Greater confidence for prospective clients that you work to the highest recognised specialist standardCommissioning work and translationProofread and reviewContractual requirement and project managementTraceability of the translation processEstablishing customer satisfaction by gaining customer feedbackOverall quality management of the serviceISO 17100 Translation Services consists of four key clauses being:Human Resources: ensuring the people selected to perform translation tasks have the required competencies and qualifications.Pre-Production Process and Activities: ensuring processes are in place for handling and analysing enquiries, determining project feasibility, preparing quotations, and entering into agreements.Production Processes: ensuring compliance with the agreement from the moment it is confirmed to the agreed end of the project.Post-Production Process: ensuring processes are in place for handling client feedback, assessing client satisfaction and making appropriate corrections and/or taking corrective action.
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ISO 17100 Certification in Kolkata
Product Price: Rs 35,000 / CertificateGet Best Price
Minimum Order Quantity: 1 Certificate
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Product Details:
| Certifications Provided | ISO 17100 |
| Target Location | Pan India |
| Document verification Mode | Online |
| Services offered | Audit |
| Type of Certification | New Certification |
| Type of Industry | Translation Services |
| Mode of Report | Soft Copy |
| Response Time | 1 day |
ISO 17100:2015 FOR TRANSLATION QUALITYISO 17100:2015 (Translation services — Requirements for translation services) is a global standard for the translation industry. It identifies the requirements to establish a quality management system (QMS) for translation service providers (TSP).The ISO 17100 standard uses a structure of 6 clauses, which roughly grouped together, cover 4 key areas:Resources – Defines the responsibilities and competency requirements for translators, revisers and project managers.Pre-Production – Specifies the requirements for quoting and entering into an agreement.Production – Ensures the appropriate workflow is defined and managed, and customer needs are met.Post-Production – Requires that the TSP validates customer requirements have been met and takes action to correct deficiencies if applicable.BENEFITS OF ISO 17100 CERTIFICATIONAssure the quality of your translation servicesStrengthen client confidence in your translation abilitiesStreamline translation services processesImprove the marketability of your organizationYOUR TRUSTED PARTNERUQSR auditors hold the necessary national and international accreditations for management system certification and auditing. Our experts have helped numerous companies implement quality management systems. Our teams have extensive experience assisting clients across the globe with ISO 17100 certification. We will guide you through the entire ISO 17100 certification process.ISO 17100 is an international standard that “specifies requirements for all aspects of the translation process directly affecting the quality and delivery of translation services”. It includes the minimum qualification requirements of translation service providers (TSPs), document quality control, and project management. So, it’s never easy for TSPs to pass ISO 17100 certification.While many people are unfamiliar with ISO 17100, let UQSR, an ISO 17100-certified TSP, tell you more about it. This short introduction will include a summary of ISO 17100 and the requirements for passing ISO 17100 certification. With such, we aim to help you choose the right TSPs when you are in need of quality translation service.Competences and qualifications of translatorsCompetences of translators“Translation competence, linguistic and textual competence in the source language and the target language; competence in research, information acquisition, and processing; cultural competence; technical competence; and domain competence”.Qualifications of translators (translators should meet at least one of the following qualifications) A recognized graduate qualification in translation from an institution of higher education. A recognized graduate qualification in any other field from an institution of higher education plus two years of full-time professional experience in translating. Five years of full-time professional experience in translating.In addition to the qualifications of translators, ISO 17100 also requests TSPs to “recording regular maintenance and updating of required competences”, such as setting up a periodic training or other systems to maintain, improve the competences of translators and related personnel (such as organizing training), and records shall be maintained. Failure to follow this instruction is at risk of being disqualified by the ISO review.
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ISO 17100 Certification in Bangalore
Product Price: Rs 35,000 / CertificateGet Best Price
Minimum Order Quantity: 1 Certificate
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Product Details:
| Certifications Provided | ISO 17100 |
| Target Location | Pan India |
| Document verification Mode | Online |
| Services offered | Audit |
| Type of Certification | New Certification |
| Type of Industry | Translation Services |
| Mode of Report | Soft Copy |
| Response Time | 1 day |
International Standards are recognized in an incredibly broad range of industries. They seek to establish a set of requirements, specifications, guidelines, or characteristics that will be consistently applied to the product or service that you are procuring from an organization. The purpose is to help improve confidence that what you are paying for will be fit for purpose.ISO 17100, the set of global standards designed for the translation industry, has raised the bar for translation service providers (TSPs). When customers select a TSP that is 17100-certified, they know precisely what to expect from that company.Introduced in May 2015, the development of 17100 was a significant milestone for the global translation business; it was the first time that international standards were developed for translation services. The ISO 17100 is based on the European EN 15038, and expands on it to include detailed provisions regarding employee qualifications, client parameters and feedback, and data protection, among others.Stringent Requirements Mean Stronger OutputGeared toward ensuring TSPs are providing their best work to clients, the parameters set by 17100 make certain that customers are receiving top-quality translations.To become 17100-certified, TSPs are obligated to consistently meet stringent requirements, including:Personnel mandates, which state that translators, proof-readers, and revisers are required to provide documentation that verifies their professional and educational qualifications. In addition, translators are obligated to have more than five years of fulltime experience in the field, as well as a government-issued certificate of competence in specific areas, including research, linguistic, textual, cultural, domain, and technical competencies.A data protection system to ensure that all information remains confidential.A mechanism to measure feedback from clients, such as customer satisfaction surveys.In addition, the standards consist of parameters for each step of the translation process, including:The initial translation, which requires translators to verify their own workA compulsory revision step by another person, other than the first translatorAn optional review step to evaluate the translation project to ensure it meets its purposeAn optional pre-publication check of the projectFinal verification of the project against outlined specificationsConsiderable Benefits for ClientsThe benefits of ISO 17100 are significant; clients of TSPs that are not 17100-certified are missing out on an opportunity to work with a company that is committed to high standards. By achieving certification, a business is making a statement that standards matter, and it is holding itself accountable to its customers.The primary benefits to clients include:Top-notch quality assurance, with the minimum requirements set for translators, editors, and project managersMore confidence in the translation output, since the transition and revision phases are each overseen by different translatorsAgreed upon expectations that delineate the standard procedures of how the project will be managedConfidentiality assurance as a result of the mandatory data protection requirementPrecise translations due to the rigorous guidelinesRetrievable files, with all work being fully traceable
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ISO 17100 Certification in Mumbai
Product Price: Rs 35,000 / CertificateGet Best Price
Minimum Order Quantity: 1 Certificate
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Product Details:
| Certifications Provided | ISO 17100 |
| Target Location | Pan India |
| Document verification Mode | Online |
| Services offered | Audit |
| Type of Certification | New Certification |
| Type of Industry | Translation Services |
| Mode of Report | Soft Copy |
| Response Time | 1 day |
Published in 2015, the ISO 17100 international standard replaces the EN 15038 European standard. Translation service requirements concern all the stages, resources and other elements necessary for the delivery of a quality translation project. With this certification, translation service providers can demonstrate the quality and conformity of their services to their customers. ISO 17100 certification relates to the essential processes regarding translation services. It is aimed at translation service providers who wish to offer their customers a recognised quality service.The characteristicsThe ISO 17100 standard is used to determine the choice of translator and technical resources, as well as the quality of the associated service. It provides a Quality Management System and a systems and process management procedure for the translation company or service. This standard has been designed to help companies ensure that they meet the needs of their customers, and ensure a consistent level of quality and satisfaction.It is a guarantee of quality and trust that reassures customers because it demonstrates conformity with a specialised and recognised standard by meeting translation requirements.It guarantees the qualification and professionalism of employees in the performance of their tasks as well as the maintenance of their skills through continuous training.It demonstrates the consistency and relevance of the translation service offered.It ensures that problems are identified and resolved as soon as possible.PeriodicityThe valid period of the ISO 17100 certificate is 3 years. Renewing the certification requires a renewal audit. ISO 17100 certification is a voluntary process that reflects companies' strong commitment to service quality.Procedures for obtaining certification: ISO 17100 certification is a voluntary process by translation service providers.The benefits of ISO 17100 Translation Service CertificationISO 17100 certification offers many advantages for your organisation and allows you to: Demonstrate that your company can provide quality services using a system with complete traceability, in which, for example, files are fully backed-up and retrievable, in order to avoid any important work being lost.Differentiate yourself from your competitors by positioning yourself in markets requiring an internationally recognised management system.Limit your customers’ dissatisfaction by guaranteeing the quality of the monitoring of customer files by a qualified project manager. Improve your image in your market by demonstrating that you meet a recognised specialist standard to successfully complete translation projects for your customers and prospective customers.Demonstrate that you employ professionals who are sufficiently qualified and committed to their work.Motivate your employees through processes and procedures that enable them to provide consistent, high-quality services that demonstrate the quality of their services.Steps and processesTo obtain certification, UQSR supports you during all the stages leading to the issue of the ISO 17100 certificate :Certification work requires compliance with all specifications. However, the methods used may vary depending on the size of the company and the complexity of its activities according to the translation service requested.
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ISO 17100 Certification in Chennai
Product Price: Rs 35,000 / CertificateGet Best Price
Minimum Order Quantity: 1 Certificate
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Product Details:
| Certifications Provided | ISO 17100 |
| Target Location | Pan India |
| Document verification Mode | Online |
| Services offered | Audit |
| Type of Certification | New Certification |
| Type of Industry | Translation Services |
| Mode of Report | Soft Copy |
| Response Time | 1 day |
It is a quality management system that demonstrates its ability to consistently provide a product or a service that matches the applicable statutory and regulatory standards. It would have a thorough process to enhance a customer's satisfaction with the help of the successful system; this would include different procedures and processes for continual improvement.ISO 17100:2015 provides requirements for the core processes, resources, and other aspects necessary for the delivery of a quality translation service that meets applicable specifications. It specifies requirements for all aspects of the translation process directly affecting the quality and delivery of translation services. It includes provisions for translation service providers concerning the management of core processes, minimum qualification requirements for translators and revisers, the availability and management of resources, and other actions necessary for the delivery of a quality translation service.Application of ISO 17100:2015 also provides the means by which a translation service provider (TSP) can demonstrate conformity of specified translation services to ISO 17100:2015 and the capability of its processes and resources to deliver a translation service that will meet the client's and other applicable specifications.Applicable specifications can include those of the client, of the TSP itself, and of any relevant industry codes, best-practice guides, or legislation.Our ISO 17100 Certified Process for TranslationsSource text is evaluated for subject of expertise and assigned accordingly to an experienced native linguist for translation. CVs of the proposed resources are provided on request to the client.Post translation, the source texts are edited/proofread by another qualified native speaker of the target language for consistency in terminology, fluency, clarity and etiquette; considering any cultural nuances.Edited translation with track changes is then reviewed by the original translator to ensure document fidelity.Working within the client deadline, the review process continues between the translator and proof-reader until both linguists approve the final translated text and ensure it is free of grammatical, terminological, orthographical or structural errors. Prior to client delivery, the final translation is then checked and compared with the original source document by our experienced internal QA Managers. This QA process involves meticulous checking for mechanical and visual errors.Returned translations are complete, accurate, are of high linguistic standards with regard to clarity and style, free of grammatical, terminological, orthographical or structural errors.High-quality translation companies that provide ISO certification must have a process in place for ensuring the security and safekeeping of all client-related data. Additionally, the required feedback is an important step, as customer satisfaction and constant improvement are two main goals. translators usually have a relevant degree or previous experience working in a particular industry before retraining as a translator. In order to meet ISO 17100 requirements, UQSR must ensure the translations are revised thoroughly for every single project.
If you are a company in the highly-regulated industry and are looking for ISO 17100 certified translation company, look no further and contact us today for a free quote.
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ISO 17100 Certification in India
Product Price: Rs 35,000 / CertificateGet Best Price
Minimum Order Quantity: 1 Certificate
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Product Details:
| Certifications Provided | ISO 17100 |
| Target Location | Pan India |
| Document verification Mode | Online |
| Services offered | Audit |
| Type of Certification | New Certification |
| Type of Industry | Translation Services |
| Mode of Report | Soft Copy |
| Response Time | 1 day |
ISO 17100:2015 Translation Services-Requirements for Translation Services was published on May 1, 2015. It was prepared by the International Organization for Standardization's Technical Committee ISO/TC 37, Terminology and other language and content resources, Subcommittee SC 5, Translation, interpreting and related technology.This standard "specifies requirements for all aspects of the translation process directly affecting the quality and delivery of translation services. It includes provisions for translation service providers (TSPs) concerning the management of core processes, minimum qualification requirements, the availability and management of resources, and other actions necessary for the delivery of a quality translation service. The use of raw output from machine translation plus post-editing is outside the scope of this standard. Neither does it apply to interpreting services.Based on EN 15038, these standard transfers the original EN 15038 requirements to the ISO framework. For example, it defines resource types including human resources (such as translators, revisers, reviewers, proof-readers and project managers) as well as technical and technological resources. Translation steps including translation (including a check of translation by the translator himself or herself), revision by a second person, review (an optional step, designed in order to assess the suitability of the translation against the agreed purpose, domain, and the recommended corrective measures), proofreading (an optional pre-publication check) and final verification are defined by this standard. Besides the standard itself, there are six Annexes that help to explain certain aspects of the standard by providing examples or graphics so as to visualize the standard.Minimum standardsThe new characteristics of ISO 17100 compared to EN 15038 are: firstly, it sets minimum standards such as the requirements for translations to be subject to revision by a second person, which is an obligatory part of the standard.QualificationsSecondly, although widely and controversially discussed whilst in development, a new requirement regarding the appropriate qualifications in the subject area regarding the translation work is added in the standard as it prescribes that a translator should have “a certificate of competence in translation awarded by an appropriate government body”. "In this way, translator, proof-reader and reviser all need to have sufficient knowledge in the field of the texts to be translated to understand and deal with any problems.Pre-productionThirdly, the work involved in the pre-production processes has been extended considerably. In this ISO standard, the success of a translation project lies in the cooperation between clients and contractors, rather than completely a responsibility of the contractors. Meanwhile, all relevant requirements, including quality of the target text, nature and scope of quality assurance, and use of style guides, should also be defined and agreed on in advance.Feedback processFourthly, the standard requires a process for handling client feedback, which is used to find out the actual quality of translation and the satisfaction of client. Meanwhile, the translation service provider is also responsible for the archiving of translation projects.Data protectionLast but not the least, ISO 17100 states that data protection requirements must be met as translations are sometimes confidential, involving sensitive information from the client.
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